Terms of service

General Information
In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, we inform you that eMMes Madrid, with registered address at CALLE MANUEL TOVAR, 36, 28033, MADRID, is the owner of this website.

E-commerce Terms
By accepting these Terms of Service, you declare that you are of legal age in your state or province of residence, or that you are a minor with the consent of your parents or guardians to use this site. The use of our products for any illegal or unauthorized purpose is prohibited. Furthermore, by using the Service, you agree not to violate any laws in your jurisdiction, including but not limited to copyright laws. You must not transmit any worms, viruses, or any code of a destructive nature. Any breach or violation of these Terms will result in the immediate termination of your Services.

Data Controller
Any personal data that we may collect directly from the data subject will be treated confidentially and will be incorporated into the relevant processing activity owned by eMMes Madrid.

Purpose of Personal Data Processing
Our company, in accordance with Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights and Regulation (EU) 2016/679, informs you that, if you send us an email or fill out any data collection form, the personal data you provide will be processed and incorporated into data processing activities for which eMMes Madrid is responsible, for the following purposes:

  • Managing your inquiry

  • Offering you our exclusive accessories and turnkey products

  • Maintaining a business relationship

We may also send you, through any medium, including email or equivalent electronic communication, advertising or promotional information about our products or services, provided you have previously given your consent.

eMMes Madrid declares it has taken all necessary and appropriate security measures as established by Regulation (EU) 2016/679 and Organic Law 3/2018, and has implemented all technical means available to avoid the loss, misuse, alteration, unauthorized access, or theft of the data you provide.

Principles Applied to the Data We Collect

  • Lawfulness, Fairness, and Transparency: We will always require your consent for the processing of your personal data for one or more specific purposes, which we will inform you of in advance, with full transparency.

  • Purpose Limitation: Data is collected for specific, explicit, and legitimate purposes and will not be processed in a way incompatible with those purposes.

  • Data Minimization: We will only request data that is strictly necessary for the stated purposes.

  • Accuracy: Data will be accurate and updated when necessary.

  • Storage Limitation: Data will be kept only as long as necessary for its processing purposes.

  • Integrity and Confidentiality: Data will be processed in a way that ensures appropriate security and confidentiality.

We take all necessary precautions to prevent unauthorized access or misuse of user data by third parties.

  • Proactive Responsibility: eMMes Madrid is responsible for complying with the above principles and will adopt the technical and organizational measures necessary to demonstrate such compliance.

Legal Basis for Data Processing
At eMMes Madrid, personal data is processed based on:

  • The contractual relationship established to provide the requested services and legitimate interest, or

  • Your consent for the processing of your data for one or more specific purposes, always provided through a clear affirmative action.

The user or client has given informed consent for the sending of commercial communications, the installation of tracking systems in accordance with the Cookie Policy, or the sending of information requested via contact forms.

The legal basis for processing your data on our website is CONSENT, and if you are already a client, the legal basis is THE EXECUTION OF A CONTRACT. You may request information about the legal basis for each of our data processing activities by asking us for our record of processing activities.

Data Retention Period
At eMMes Madrid, we aim to retain personal data only for the time necessary to fulfill the purpose for which it was collected and to determine any potential responsibilities.

Retention Criteria:
Data will be retained for the period legally required, as long as there is mutual interest in maintaining the processing purpose. When no longer needed or upon request for deletion by the data subject (and not required for legal compliance or legal defense), data will be securely deleted or pseudonymized.

If the user revokes their consent or exercises their rights of deletion or cancellation, their personal data will be blocked and retained only to comply with legal obligations and potential responsibilities. After the legally established period, data will be securely deleted or pseudonymized.

Disclosure and Recipients of Personal Data
Disclosures described below are either necessary to fulfill the previously stated purposes or are carried out in compliance with legal obligations. Personal data may be disclosed to:

  • Public Administrations and the Justice Administration

  • IT service providers, including cloud computing services

Data Transfers to Third Countries
Generally, data is processed by service providers located within the European Union or in countries with an adequate level of data protection. However, to fulfill the purposes mentioned above, certain companies providing services to eMMes Madrid may access your personal data (international data transfers). Such transfers are made to countries with an adequate level of protection as determined by the European Commission, using standard contractual clauses or certification mechanisms. We ensure that anyone handling your data on our behalf does so with all the necessary data protection guarantees.

Rights of Data Subjects
Users/Clients may exercise the following rights before eMMes Madrid:

  • Access, rectification, deletion, and portability of data

  • Restriction and opposition to data processing

  • Not to be subject to decisions based solely on automated processing of their data

  • Withdrawal of consent at any time for any specific purpose

These rights may be exercised by contacting:
📧 info@emmesmadrid.com

Protection of Personal Data and Employee Privacy
At eMMes Madrid, we strongly oppose the use of personal data that could involve unlawful processing or undermine the right to privacy and confidentiality of our employees. We are firmly committed to the protection of personal data as a necessary safeguard for the fundamental right to honor and personal and family privacy.

Accordingly, we respect the principles outlined in Article 5 of the General Data Protection Regulation and will minimize the processing of employee personal data that could increase the risk of conduct constituting harassment. In all cases, we will take into account any potential gender-related impact of the data processing activities we undertake.

Content
All content included on this Website—particularly trademarks, trade names, industrial designs, designs, texts, photographs, graphics, logos, icons, software, or any other elements capable of industrial and commercial use—is protected by industrial and intellectual property rights owned by eMMes Madrid.

Therefore, any use and/or reproduction of such content without the express consent of the company is strictly prohibited.

eMMes Madrid shall not be held liable for any infringement of intellectual or industrial property rights belonging to third parties that may result from the inclusion on the Website of trademarks, trade names, industrial designs, patents, designs, texts, photographs, graphics, logos, icons, or software belonging to third parties who have declared themselves owners of such content when adding it to the Website.

User Obligations
The User agrees to use the contents of the Website in a diligent, proper, and lawful manner, and undertakes to refrain from:

a) Using the contents for purposes or effects that are unlawful, immoral, contrary to good customs, or disruptive to public order.
b) Reproducing, copying, distributing, making available to the public through any form of public communication, transforming, or modifying the contents, unless duly authorized by the rights holder.
c) Using the contents of the Website to send advertising, direct sales communications, or for any other commercial purpose; to send unsolicited messages to multiple recipients, regardless of the purpose; or to otherwise market or disseminate such information in any way.

Jurisdiction
In the event of any type of dispute, both parties will seek to reach an amicable agreement. If that is not possible, the Courts of MADRID shall have jurisdiction to resolve the matter. No other jurisdiction shall be applicable.

Final Notice
Users who do not agree with this policy must not enter any data through this website or access its content.